Who was left out on Equal Pay Day?

Yesterday, we celebrated Equal Pay Day, which recognizes the gendered pay gap that persists even in 2017. Canadian women generally make about 87 cents to every Canadian man’s dollar, but the gap is wider in other parts of the world. Depending upon location, career field, age, race, and other complex factors, women still make about 20% less than men overall. This pay gap feeds systemic inequality, especially when women are paid less than men for the exact same work, and takes a toll on the health of any economy.

Today, though, we’d like to place the spotlight on a different but no less meaningful wage gap that, even on Equal Pay Day, few people seemed to be discussing. People with disabilities, who form one of the largest minority groups, face a pay gap even wider than the one affecting women. Disabled Canadians make about 25% less than their nondisabled counterparts. Elsewhere, they make as little as 37% less than nondisabled workers. Since people with disabilities already deal with other employment-related barriers, such as a high unemployment rate and fewer opportunities, the pay gap is just one more roadblock to their success.

Part of the reason this pay gap exists is society’s belief that people with disabilities are automatically worth less and are less productive at work. Regardless of education level, prior experience, and personal skills, people with disabilities still find themselves proving and reasserting their competence at every career stage. Indeed, higher educational attainment doesn’t narrow the pay gap. If anything, it widens it. People with disabilities who have a master’s degree or higher make about $20,000 less than nondisabled peers annually, even when working in exactly the same positions. No matter how well-educated a person with a disability becomes, they are at risk of being deemed less worthy of a salary commensurate with their educational achievements.

The pay gap persists at all levels, however, especially in places where subminimum wages are legal. The United States has come under fire many times for an antiquated law that permits employers to pay disabled workers below the minimum wage if they are perceived to be less productive than someone without a disability. These wages can be so staggeringly low that the worker is making less than a dollar per hour. This practice is usually found in sheltered, segregated workshops, where the labour of workers with disabilities is treated as inferior and paid for with correspondingly low wages.

Unfortunately, such laws and practices are not unique to the United States. Canada has sheltered workshops of its own, which were originally intended to give disabled workers job training but eventually led to decades of underpaid, undervalued labour. Provinces like Alberta, Saskatchewan and Manitoba all have old laws on the books that allow employers to pay employees less if their “physical or mental deficiencies” are likely to disrupt productivity. These laws are rarely invoked, but one time is really too many.

Adding to the issue is that people with disabilities tend to work fewer hours annually, mirroring the plight of women, who also tend to work fewer hours per year and consequently make less money. Men with disabilities only work about 750 hours annually, while men without disabilities work about 1,280. Women with disabilities work about 556 hours annually, while women without disabilities work about 993 hours per year. Further, people with disabilities are overrepresented in lower-paying jobs, just as women are.

Hands of different skin tones hold varying amounts of monty

Equal Pay Day is a great initiative, but some voices were left out of the discussion. Photo provided by Shutterstock.

The two situations reflect each other so perfectly that it is a wonder more people are not speaking out about this glaring example of inequality. There is abundant research on the gendered pay gap, but far less study devoted to examining the disability pay gap. Why? Why is 20% of the world’s population being left out of the important conversation that Equal Pay Day sparks each year?

At DECSA, we work hard to uphold the dignity and success of people with disabilities. We work with them every day, and know them to be competent, educated, skilled individuals who are ready, willing, and able to work. They make up a portion of our staff and contribute just as meaningfully as our nondisabled employees. We know that the single greatest barrier between them and gainful employment is society’s attitude, so we work to change that attitude wherever we can. Please join us in acknowledging inequality, disparity, and discrimination. Help us ensure that this conversation extends beyond us and into a world that so often misunderstands and undervalues workers with disabilities. In Canada, we all have the right to work. Let’s come together to protect that right.

Here a Dog, There a Dog: Service Animals in the Workplace

Dogs have been providing humans with companionship and comfort for centuries, but they have also begun to fill specific, diverse roles related to neurological and physical disabilities. There are about a hundred service dogs in Alberta alone, so it’s possible that you’ll encounter one of them in your workplace. Whether this makes you joyful or nervous, it’s important to educate yourself on the different types of service dogs, and proper etiquette when interacting with a service dog team.

Types of Service Dogs

You may picture a guide dog when you think of service animals, but the range of disabilities dogs can assist with has expanded dramatically in recent years, as has the variety of breeds that can be trained. You’re as likely to see a poodle as a retriever, and the list of suitable breeds continues to grow. In 2017, you’ll meet service dogs that are trained to do any number of tasks, from easing anxiety, to alerting handlers of seizures, to detecting changes in blood sugar for those with diabetes. Here is just a small sample of the jobs service dogs can perform:

  • Hearing dogs can alert deaf and hard of hearing handlers of important sounds such as doorbells and fire alarms.
  • Mobility assistance dogs are taught to retrieve dropped objects, brace handlers who may have balance difficulties, and even pull wheelchairs up ramps.
  • Diabetic alert dogs are able to sense changes in blood sugar levels far sooner than their handlers, allowing them to address the situation before it becomes dangerous.
  • Seizure alert dogs are sensitive to oncoming seizures, and can help their handlers find a safe place and fetch medication.
  • Psychiatric service dogs work with handlers who live with conditions such as PTSD, anxiety, and depression. They provide a general sense of safety, but are also trained to perform specific tasks like redirecting obsessive, harmful habits, or warning the handler when they begin to dissociate.
  • Allergy detection dogs will be on guard for allergens that may harm their handlers.

Workplace Etiquette

The first thing to remember is that, while accommodating a service dog team may seem a little scary at first, it’s a relatively easy and rewarding process. In Canada, employers are legally obligated to allow service dogs to accompany their handlers just about everywhere, so education and preparation are essential.

Two service dogs wait next to a fountain

Service dogs can be different breeds and serve a variety of needs. Photo provided by Please Don’t Pet Me.

When you meet a service dog team, always address the handler directly. Never approach the dog or acknowledge it without first acknowledging the handler. In fact, it’s generally unacceptable to touch, speak to, or feed the dog lest you distract it from its important work. The best course of action is to ignore the dog completely, as difficult as that may seem. If it helps, consider the dog an assistance device so that you’re less tempted to interact with it while it’s on duty. (Yes, a sleeping dog is still a working dog.)
Avoid making assumptions. If the handler’s disability is not visible, or the dog is not wearing a recognizable indicator such as a harness or vest, refrain from questioning it. Trust that your employer has done their due diligence in ensuring the service dog team is within its rights to be there. Not everyone is receptive to discussing or even disclosing their disabilities, so keep courtesy and respect in mind, always.
Finally, be proactive about disclosing any allergies or phobias you may experience. Dog handlers and employers can address environmental issues, but only if you inform them. Service animals tend to be easy to accommodate. They are highly-trained and well-mannered—so much so that you may even forget they’re there at all. Still, their presence can cause workplace issues, which must be solved as quickly as possible.

How Employers Should Accommodate

Employers must honour Albertan law and allow service dogs into their workplaces, provided they were trained at an accredited school and the employee has a bona fide disability. There are various strategies for educating other employees and dealing with potential problems, so research and consultation with the handler are vital for a smooth, successful transition.
While service dogs can usually be relied upon to behave themselves, handlers are ultimately and solely responsible for their conduct and should be expected to respond readily to behavioural issues as soon as they arise. Employers must balance the needs of their other employees with the rights afforded to all service dog teams. There may be some bumpy spots in the road, but once properly settled, a service dog can be a beneficial addition to any workplace.

6 Red Flags When Applying for Jobs Online

There’s never been a better time to use the internet as your primary job-search tool. Recruiters and employers are turning to online job boards and social media platforms to attract candidates. If you’ve applied for a job recently, chances are you did so online.

It seems like a win-win, doesn’t it? Employers and recruiters can reach a seemingly limitless number of people at very little cost, and job-seekers can post resumes, link to online portfolios, and dazzle potential hiring managers with their LinkedIn profiles.

A third group has come along to taint the online job market: scammers. When they’re not pretending to be African princes with assets to transfer, or angry FBI officials intent on terrifying you into revealing personal information, scammers are luring unsuspecting job-seekers using fake but enticing job postings. Unlike the emails from that Nigerian prince, though, these scams aren’t always easy to spot, and can fool even the most tech-savvy among us. In fact, a 2015 study found that 20% of millennials had fallen for at least one internet career scam.

The consequences of falling for a fake job offer can range from hurt pride, to a considerably lighter bank account, to identity theft. In the worst cases, you can even be charged if the scammers convince you to participate in illegal activity. If you’re shaking your head, thinking, “I’d never fall for anything that dangerous,” consider that there are roughly 60 fake “opportunities” posted for every legitimate one. No matter how confident you feel, it’s best to be on your guard.

Recognizing job scams online requires observational and research skills. In this article, we’ll present just a few red flags to watch for before hitting “apply.”

“We found your resume, and…”

You have an impressive resume, so you’ve posted it to every available space. Your hope is that an employer will come across it and be impressed enough to contact you directly. Just days after uploading your resume to every job board you can find, the email arrives. The employer or recruiter found your resume on Indeed, or Monster, or Career Builder, and thinks you’d be a perfect fit for a specific position. One brief employment application form to fill out, and you’re on your way.

We understand: it’s exciting to receive a job offer, especially when you didn’t even have to apply, but this is the very reason you should exercise extreme caution. Scammers sift through posted resumes looking for victims, and will send emails to everyone they can, hoping someone will bite.

March is Fraud Prevention Month #FPM2017. Image: Computer wielding fishing rod reels in woman's wallet.

Don’t let fraud get in the way of your online job search. #FPM2017

“Work from the comfort of your home!”

Wouldn’t that be perfect? Who wouldn’t love working from home?

It turns out that work-from-home opportunities are incredibly popular, which is exactly why you should be immediately skeptical. Not every remote job offer is illegitimate, but scammers find it easiest to work with these types of jobs, because there is less accountability. If you never have to walk into a physical office, meet with your interviewer, and take a look around, the chances are greater that you’ll overlook sketchy details.

“No experience necessary! Make $40.00/hr!”

You’ve found a goldmine. This job seems perfect. Right? Right?

The aim, as we’ve said, is to lure victims, so naturally scammers will use language designed to cloud judgment and create feelings of good fortune.

The Canadian Anti-Fraud Centre said it best: “If it looks too good to be true, it is.”

“We want to hire you—now!”

The tone of the ad or email suggests you’re nearly out of time. If you don’t pounce, your dream job will slip away! Act now!

Don’t mistake a scammer’s pushy attitude for eagerness. A real hiring manager or recruiter won’t use aggressive communication. Scammers build a sense of urgency, then use it as a hook. If potential victims feel excited and rushed, they’re more likely to make a rash decision.

“Contact our hr manger at johnsmith@gmail.com!”

Okay, so there’s a spelling error, but who doesn’t make the odd mistake now and then? The email address looks a bit odd, but maybe their servers are down?

Actually, you should never ignore spelling and grammatical errors, especially if they occur more than once or are particularly glaring. A lack of proper proofreading usually signals a lack of professionalism, as does the use of a Gmail address. No reputable company is going to use an email address from Gmail, Hotmail, or other free domains. If the ad or offer doesn’t look as though it’s been made by a professional, pass right by.

“Just fill out the attached form…”

Hmm…they want a social insurance number, a copy of a driver’s license, and banking info…seems reasonable.

Maybe not. Employers do need some sensitive information from you once they hire you, including your social insurance number, but revealing any of that information before you’ve even had an interview is a sure sign that you’re being scammed (and, no, a quick interview over instant message does not count). Scammers take advantage of people’s desperation for a job, and use it to manipulate them into giving up information they’d normally be very guarded about revealing. Next thing you know, they’ll be asking you to transfer bitcoin from your personal account to another overseas, and that never ends well.


These red flags are only the beginning. Many scammers are very sophisticated, to the point where they upload polished-looking websites of their own, or copy someone else’s in order to pose as a reputable employer or recruiter. They may spoof email addresses, impersonate real people, and use any number of other tactics to appear more trustworthy. This is where research comes in: if a job offer or advertisement seems suspicious, but there is nothing glaringly wrong, do your homework. Contact the company through various channels to verify that the job and the person you’re communicating with actually exist. Use a search engine to find out whether anyone else has been scammed by the same person or company. Investigate all suspicious details before proceeding. It may seem like an excessive amount of effort, but no effort is too great when it comes to protecting your identity, money, and reputation.

The Case for Disability Disclosure

Common wisdom states that you should never disclose a disability on a job application. In fact, one study found that 75% of respondents said the risk of not being hired was enough to prevent them from ever disclosing their disabilities. Mention disability on a job application, career advice so often says, and watch your resume slip quietly to the bottom of the slush pile.
Much as we’d like to claim otherwise, there’s a nugget of uncomfortable truth buried in this approach. One of the reasons the unemployment rate is disproportionately high among people with disabilities is that there are fewer opportunities. No law or regulation is powerful enough to change minds, and employer attitudes still act as a roadblock for prospective candidates. Organizations like DECSA are continually working to abolish harmful myths about disability in the workplace, but our reach isn’t limitless and the wider world has a long way to go before the field is truly equal.
All is not bleak, however. Positive messaging about inclusive hiring, especially from influential corporations like Starbucks and Tim Hortons is helping employers and candidates realize that disability and employment need not be treated like oil and water. Equal opportunity employers are reaping the benefits of diverse hiring practices, encouraging everyone else to take the leap.
So, given the many success stories and the widespread promotion of disability awareness, there has never been a safer time to disclose a disability early in the job application process. It may not be the best decision in every case, but disclosure should no longer be universally discouraged.
You may well ask: “Why should I take the risk? Just because it might not jeopardize my career doesn’t mean it will help, right?” James Gower, who has Cerebral Palsy, explains that in specific situations, disclosure is not only safe, but advantageous. Choosing to disclose his disability on an application form allowed him to speak freely and extensively about the disability-related skills he had learned, such as adaptive sports, which may not have been strictly job-related but certainly demonstrated his flexibility and perseverance. James also points out that desirable traits, such as self-awareness, are sometimes enhanced by the very presence of disability. In this way, people with disabilities can give themselves a competitive edge in a time when standing out in the crowd is more important than ever.
One of DECSA’s Communications Specialists describes how disclosing her visual impairment in her cover letter actually bolstered her application:

It took a tremendous amount of courage to disclose my disability before the interview. I’d never done so before, and it went against all the advice I’d ever been given. I knew DECSA was open to candidates with disabilities, though, so I used that openness to give my application a memorable touch. I referenced my own personal advocacy in the disability community, linked to my blog, and illustrated how my intimate knowledge of one of DECSA’s client groups would help me serve their organization exceptionally well. I can’t say whether this improved my chances, but it really cut down on the pre-interview jitters—how will they react when they find out, and so on—and it definitely didn’t hurt my chances, either. I had all the right credentials and great references, but I think that disclosure may have given my application particular relevance.

Pre-disclosure can serve as more than an application boost, though. There may be cases when revealing a disability before the interview stage is necessary. For example, if a learning disability will affect skills testing or any other part of the interview process, it would be imprudent not to disclose it beforehand so that proper accommodations can be made. As James Gower points out, those with physical disabilities may require special accommodations at the interview, such as a suitable chair or an accessible entrance. Failing to disclose may result in avoidable anxiety and stress for both candidates and interviewers.
Most of the time, disability is just a personal trait like any other, and has little or nothing to do with the application process. Disclosing a disability when it’s irrelevant to the job search is unnecessary and even risky, so it’s best to exercise caution when doing so. That being said, it’s time we move away from a global practice of concealment and secrecy, toward a world where disability is neither feared nor penalized. Ideally, we at DECSA would like to see an open, inclusive application process for every career path. Until then, evaluate each situation on a case-by-case basis, and see where your job search takes you.
DECSA is an inclusive organization that celebrates and promotes diversity in all its forms. If you have a disability and would like assistance with your job search, contact us.

Teen Dating Violence: Signs and Solutions

Today is Valentine’s Day—a day for the celebration of lasting love and giddy infatuation—and all across Canada, teenaged couples are indulging in a little romance. Young love has a special magic all its own. According to a survey by Michigan State University, 75% of middle schoolers have been in a relationship by the time they’ve reached eighth grade. Dating, it seems, is as popular among teens as it’s ever been.

There can be, however, a darker side to teen relationships. Inexperienced as they are, they often struggle with basic elements of a romantic relationship. They deal with the same communication problems as adult couples, but often lack the emotional intelligence to solve them. Struggling to manage strong feelings, like jealousy, can also lead to conflict in what might otherwise be an idyllic partnership. When life gets complicated, many teenaged couples are ill-equipped to handle it.

An uncomfortably common result of these issues is dating violence, which the Center for Disease Control (CDC) defines as “the physical, sexual, psychological, or emotional violence within a dating relationship, including stalking.” No one wants to think of young people committing violence against each other, but it’s an unfortunate reality we must all face if we wish to protect victims and prevent further violence. Since roughly 30% of teens say they’ve been a victim of dating violence, this is not an issue we can afford to ignore.

What to Look For

The CDC emphasizes the importance of recognizing warning signs. You’ll find that most signs are identical to those you’d notice in an abusive adult relationship. Watch for these dynamics:

  • The victim loses interest in their favourite activities and suffers other symptoms of depression.
  • The victim frequently apologizes and/or explains away their partner’s behaviour.
  • The perpetrator frequently demeans the victim in front of their peers. The victim has unexplained injuries they’re unwilling to discuss.
  • The victim has an extremely jealous partner, who exhibits controlling behaviour and monitors the victim constantly.
  • The victim resorts to substance abuse and other risk-taking behaviour.

It’s not always easy to spot dating violence, because some cases are less obvious. Indeed, some teen relationships can seem outwardly perfect, especially if the perpetrator is savvy enough to refrain from abusing their partner in any noticeable way. Crystal Sanchez describes her abusive relationship in stages. First, the infatuation, the charm, and the belief that she was special. Then came the subtle abuse, which fooled her into believing “jealousy was adoration.” Finally, her partner began to physically abuse her. She was held at gunpoint, punched into unconsciousness, emotionally manipulated via suicide threats, and nearly killed multiple times because of her partner’s dangerous driving. It took her eight years to free herself, and all throughout that time, no one really suspected what was happening to her because all the abuse took place where her friends and family could not witness it.

Don’t Let Myths Mislead You

In other cases, the abuse is overlooked because several myths surround teen relationships. For example, many believe that teens who come from loving, secure homes would never tolerate abuse and would report it immediately. As one anonymous woman explains, this is far from true. Even her loving, supportive family was unable to shield her from her abusive partner, because they assumed it would never happen to her. She was a strong, confident girl who always said she’d “never let a man hit [her].” Still, she fell for a vulnerable, harmless-seeming boy who convinced her that he was in need of nurturance, and only she could provide it. By the time she realized her relationship was unhealthy, she was in too deep to report it.

The most persistent myth appears to be that victims are always female. As we’ve discussed in the past, men and boys can fall prey to violence and abuse, but rarely report out of fear and shame. For teenaged boys, image is everything, so it can be doubly difficult to come out as a victim of dating violence.

Long-Term Consequences

Dating violence has long-term consequences beyond bruises and humiliation. It is so often a pipeline to repeat victimization, exploitation, and substance abuse. Victims can become permanently isolated from family and friends. They tend to abandon their dreams and goals because of unwanted pregnancy, prolonged drug use, a criminal record (in the perpetrator’s case), and mental health issues. According to research conducted by Cornell University, both victims and perpetrators may also find it impossible to maintain lasting, healthy relationships, because their past has damaged their concept of love and respect.

What can be done?

It turns out that it’s not enough to be alert for warning signs. Prevention needs to be everyone’s ultimate goal. One of the best ways to do this, as Ms. Sanchez points out, is to talk about it. Discuss dating violence with young people early on, even before middle school. Give it a name, explain what it looks like, and assure teens that they are always welcome to come forward. Education isn’t just for potential victims: potential perpetrators also benefit from learning about dating violence, which they may not always understand is unacceptable. Society has a way of tacitly enabling violence, so it’s not guaranteed that they’ll be able to filter these messages effectively.

Dating is a vital part of a teen’s emotional development, and the solution is not to discourage it from occurring. Instead, we must arm them with the tools and knowledge to navigate healthy relationships and exit unhealthy ones. Teach them what to look for, guide them as they grow, and the chances of violence, and its accompanying long-term consequences, will decrease.

Q&A: Putting Social Media to Work for Your Career

Have you ever been asked whether your social media profiles are resume-ready? Polishing your social media presence is a process that mostly involves common sense. For instance, the general public is aware that posting photos from the latest wild party is a risky choice. The last thing you want hiring managers to come across when Googling you—and they will Google you—is a rage-fuelled, work-related rant.
As DECSA’s Communications Specialists will be quick to tell you, though, preparing your online presence for professional scrutiny is more complicated than removing offensive content. Today, our Community Relations team will be presenting a FAQ about shaping and maintaining a professional but personalized online presence.

Do hiring managers really care about what I do with my social media profiles?

As it turns out, they care an awful lot. One study found that 93% of hiring managers do some degree of online digging before contacting interviewees. If you don’t pass this initial screening, you won’t even be considered for an interview—and as you can imagine, that will take a serious toll on your career. In this competitive job market, you have to remember that your resume might be one of dozens or even hundreds, so you have to make an exceptional first impression before you’ve even met your interviewer(s).

Where should I begin?

The first step is probably the lengthiest. Before you start sending out resumes, you should conduct a purge of all your social media profiles. Flag any potentially offensive or unprofessional content that is open to the public. Adjust your privacy settings to manage what people can see. It’s fine to be uncensored in private spaces, but social media is rarely as private as we’d like it to be.
Remember to Google yourself to find out what has been posted about you. While you can’t control every word that’s linked with your name, being aware of what’s out there is essential. Knowledge is power.

What kind of content could get me in trouble?

Well, there’s the obvious stuff: take down or hide any unflattering photos; employers won’t be charmed by that keg you’re posing next to. Get rid of that profanity-filled rant you published in the heat of the moment. While no one expects you to be upbeat and positive all the time, it’s a good idea to keep the outrage to a reasonable level.
We should warn you that there are innocent-seeming posts that can turn employers off very quickly. Remember that time you tweeted about how talented you are at procrastinating? How about that Facebook post describing your less-than-stellar organizational skills? Everyone is human and therefore imperfect. Hiring managers ought to keep that in mind, but broadcasting your flaws for the world to see could jeopardize your career, especially if your field depends upon organizational skills and a healthy respect for deadlines.
Even if your online presence isn’t objectively offensive, your views and behaviour may not align with company culture, and that could become a stumbling block down the line.

Would it be safer to simply delete or lock down all my accounts?

Definitely not! While we don’t advise disregarding your right to privacy—we’re ardent proponents of work-life balance—we recommend that you keep at least some of your online presence public. It’s perfectly acceptable and even wise to designate one or more of your accounts as a safe space to detach from professional matters, but it’s beneficial to dedicate an account or two to showcasing yourself as a valuable member of your industry.
Share informative material that’s relevant to your chosen field, follow influential industry leaders, and take advantage of online networking opportunities.

So you’re saying I can’t be myself online?

Actually, your personal brand will thrive if you present yourself as authentically as possible. Hiring managers are interested in more than your academic credentials and work experience. They want to select someone who will be a suitable fit for their organization, so letting your personality shine through is a significant career asset. There’s a difference between being attractive to the professional world and stifling your identity. You can have the most impressive resume around, but if you don’t come across as a cooperative, positive contributor to an organization’s culture, chances are you won’t be getting that call-back.

All of this seems really complicated. Is social media more of a threat to my career than a benefit?

Don’t be discouraged: it’s simpler than it sounds, and if you think strategically about what you post, the maintenance will seem like a breeze. In the end, you have to put social media to work. Approach your online presence like the marketing tool that it is. Establish an online portfolio, keep your LinkedIn account up-to-date, and feel free to share professional and personal accomplishments. Use social media as a space for putting yourself out there. If you make the necessary effort, you’ll certainly reap the reward. Take it from us: social media is your friend. Treat it like one.

Breaking the Silence: Bell Let’s Talk

In honour of Bell Let’s Talk day, we’d like to address mental health—a topic very dear to our vision and mission.
Despite the many public initiatives, awareness campaigns, and personal stories meant to debunk myths and celebrate acceptance, stigma and shame associated with mental illness seems to reign supreme. Canadians’ fear and anxiety, rarely justifiable as it is, erects unnecessary and intimidating barriers between those with mental illness and the treatment that could save their lives. Since mental illness affects all of us, it’s more important than ever that we show support and solidarity, today and every day.

The Facts

Canada’s troubling mental health landscape can be illustrated by disturbing statistics assembled by the Canadian Mental Health Association:
• 20% of Canadians will experience mental illness at some point in their lives.
• Roughly 50% of those dealing with mental health issues never seek medical help.
• Mental illness, treated or untreated, costs the Canadian health care system billions of dollars annually.
• Men are especially at risk, taking their own lives four times as often as women.
• 24% of deaths among youth are a result of suicide.
• A staggering 3.2 million youth in Canada have experienced a depressive episode.

There is a promising statistic, however: the CMHA claims that, when help is sought, 80% of patients will benefit significantly from treatment.

If these statistics are any indication, mental health should concern all Canadians. It’s safe to say this is a national problem, one which both government and individual citizens must work to alleviate.

Immigration and Mental Health

Canada’s Mental Health Commission addresses cultural diversity which, while being a source of enrichment for Canadian culture as a whole, can also result in an inability to pursue professional help. Recent immigrants often endure feelings of displacement and culture shock, making it difficult for them to find appropriate resources and express themselves to health care professionals who may not understand cultural context. Some immigrants’ needs can be adequately met by expanding existing services, but other groups require new services that Canada does not yet have in place. The cultivation of cultural intelligence is vital to ensuring that suitable supports are always available to immigrants who need them.
Of course, not all immigrants are prepared to request medical help. They often grapple with the conflicting expectations of their families, Canadian society, and themselves. Campaigns like Bell Let’s Talk trumpet the value of openness, but not all cultures view mental illness with such acceptance. Disclosing a mental health condition can subject the patient to ridicule and shame. They may be accused of weakness. For example, Chinese women may not confess to feeling depressed because anything other than a cheerful disposition is regarded as a character flaw. So, some of the burden of improving mental health rests within immigrant communities. Society must welcome those who are able to come forward, showing them the warmth and understanding they may not find elsewhere.

Trauma and Substance Abuse among First Nations Communities

Health Canada’s website devotes a page to listing the specific challenges faced by First Nations people. Citing the trauma caused by the legacy of residential schools and colonial oppression, the article explains that it remains impactful and harmful today. There may be few people alive to describe the horrors they lived through, but trauma is cumulative, and is passed down to children and grandchildren. The accumulation of trauma leads to unstable mental health in Aboriginal communities.
Many First Nations people, particularly youth, turn to drugs and alcohol to cope. Addiction, already prevalent in Canada, is especially common and widespread in First Nations communities. Substance abuse can exacerbate existing mental health conditions, which only adds to the troubled landscape surrounding Aboriginal people.
Hope can be found in programs that focus on addiction treatment, recovery from trauma, and reconciliation. Due to disproportionately high suicide rates, programs targeting suicide prevention, particularly among youth, are also highly effective.

Mental Health on Campus

In recent years, Canadian postsecondary institutions have had to acknowledge a growing mental health crisis among their students. A mix of increasing academic pressure, unemployment, and the inherent issues faced by all young people—for it has never been easy to be young—conspire to decrease students’ general well-being. Academic life has always been challenging, but the strain students find themselves under seems to have grown exponentially. Some educators believe that this is partially the fault of primary and secondary education, which tends to emphasize self-esteem and an “everyone is a winner” mentality that is incompatible with postsecondary standards. Students may be less resilient, and a bad grade can throw them badly off course. Minor setbacks can have devastating effects.
Compounding the problem is the coping mechanism many students choose: the use of drugs, especially stimulants, leads to problems with substance abuse and addiction.
Typically, students prefer to rely on student-led programs to guide them through the process of improving their general mental health. Peer support is an essential part of the postsecondary experience. Policies encouraging mental health awareness can also do a great deal of good.

What We Can Do

Besides advocating for policies that will make affordable, effective care available to all mentally ill Canadians, there is a lot we can do as individuals to assist those who need us most.
• Listen: active, compassionate listening is a valuable skill that can make it easier to facilitate openness and acceptance. An attentive, nonjudgmental ear can make a world of difference.
• Speak up: use your voice to promote mental health awareness, and place pressure on those in power to implement mental health strategies aimed at improving the health of all Canadians.
• Reach out: if you are dealing with mental health challenges, do not do so in isolation. Talk to loved ones, and seek medical help if necessary. Mental illness is as legitimate and serious as physical illness; you cannot afford to ignore it.


DECSA is committed to mental health advocacy, especially when it comes to preserving the right of all Albertans to work. If you or someone you know feels trapped by barriers associated with employment and education, contact us. Our doors are always open.

Bell Let's Talk Campaign: DECSA talks about mental health.

Don’t Forget the Men: Supporting Male Victims of Sexual Exploitation

Whom do you picture when you hear the words “sexual exploitation?” How about “human trafficking?” “Prostitution?”
Research suggests you’re probably picturing a woman, as this is the image associated most strongly and persistently with victims of sexual exploitation. The media have been instrumental in perpetuating this stereotype, even though it silences and ostracizes an important demographic: men.
We may think of men as perpetrators of sexual exploitation far more often than as victims, except perhaps when it comes to prison culture. When society addresses sexual violence and exploitation, particularly in the trafficking industry, it’s usually addressing young women.
Besides the fact that men outnumber women in industries outside of commercial sex trafficking (such as labour trafficking), they also make up a not insignificant number of victims in the sex trade. After all, one victim is still one too many.
Focused as it is on hypermasculine ideals of manly strength and power, society’s reaction to the notion of male victimhood makes it more difficult for men to report their experiences. They may feel emasculated by what they have done and had done to them, believing their manhood has been compromised. While they generally have the same reactions women do when dealing with sexual violence, men may respond more readily with anger, and tend to turn to substance abuse to erase or at least manage the effects of trauma. As they confront these issues, they are left to do so mostly alone, with few front-line workers from schools, shelters and other social organizations available to offer support. For many front-line workers, sexual exploitation of males just isn’t on their radar.
Worse still, men can face resistance and stigma when they do choose to report. If they are believed, which is not a given, they may make themselves vulnerable to ridicule and shame. Enduring the victim-blaming typically aimed at women victims is hard enough: why didn’t they just leave? Was there any chance that they deserved to be abused? Was it really exploitation if they were “working?”
In addition, they must battle questions geared more toward masculinity: why did they allow themselves to be exploited? Were they not “man enough” to find a way out? Some victims even struggle with the physiological responses of their bodies—did they secretly enjoy what was happening to them? Has their victimhood been cancelled out by physical processes beyond their control?
So, what with prescribed gender roles, societal expectations, and a misinformed public, what can be done?
The consensus seems to be that barriers between men and crucial supports need to be removed. First responders and other Front-line workers who administer help and guidance to victims of sexual exploitation need to remain aware that men are potential victims. Men must have ready and barrier-free access to support as they navigate away from exploitation and toward personal freedom. Men must be believed, validated, and empowered. Most importantly of all, sexual exploitation of men must be studied more comprehensively so that the best possible support can be provided. The field is flooded with statistics about women; it’s time more research targeted men.
One of DECSA’s main goals is to help both men and women free themselves from sexual exploitation. We run a 20-week Transitions program, open to men, women, and transgender individuals who have past or current involvement in the sex trade. In January, two groups—one for those identifying as female, the other for those identifying as male—begin their journey in the Transitions program. While women participants have already begun, the men’s group will start on January 27th.
If you wish to exit the sex trade, we encourage you to contact us to see whether you qualify for one of our program groups. We welcome the opportunity to help, so please get in touch.

3 Reasons Your Job Search is Unsuccessful (and How to Improve)

The job hunt is unpredictable: there’s no way to know how long it will take or what the results will be. This unpredictability should never be used as an excuse not to conduct the most organized and efficient search possible, though. Yes, job hunting is somewhat influenced by luck, but many unsuccessful, frustrated job-seekers are going about things in entirely the wrong way.
Here are a few reasons your job search might not be going as well as you’d like, and some ways to turn it around.

You’re Living the Unemployment Lifestyle

If you’re reading this after having spent two hours firing off resumes from your bed, this section is for you.
There’s a reason the phrase “looking for a job is your job” is so often spoken. This piece of well-worn wisdom has solid roots. If you approach your job search as a disorganized, chance-based process, it will lead to unnecessary stress and exhaustion.
Treat your search like a new job. Set goals for yourself and stick to them. For example, decide how many resumes you want to send out in any given week, and aim to meet those expectations, just as you would in any other job. Targets, plans, and deadlines are excellent methods of organization whether you’re employed or not.
If you structure your life the way you would if you were already employed, you’ll increase motivation even more. Avoid sleeping in, lounging around in your pyjamas, and job searching from your couch. Maintain a healthy routine, and resist the urge to isolate yourself. Make sure you’re always in “productivity mode,” so you’re ready to hit the ground running once you do receive that job offer.
Good news: DECSA’s Community Hub, which is open to the public, is an ideal place to go if you need to be productive somewhere other than your kitchen. You can work in a comfortable, well-equipped environment where free coffee, expert advice, and Wi-Fi are always available. What’s not to love?

You’re Afraid to Network

We know, we know: networking is nerve-racking, especially if you’re introverted or shy. Social anxiety and other issues can complicate the process (we have a program for that). No matter how you might feel about it or what type of job you’re looking for, networking is an unavoidable reality. You may as well resign yourself to that fact and start giving it a try.
Networking can take various forms, depending on your needs. It can be as simple as talking to people—friends, family, former classmates—about your job search and what you’re looking for. Even the most casual conversation over lunch with an acquaintance can produce a promising lead.
If you’re feeling a little more ambitious, you can take your networking to the next level. Join professional organizations and mingle with people who work in the field of your interest. Getting to know these people will equip you with updated knowledge on your industry, including salary expectations and soft skills you may not realize are in demand. These professional networks can also help you tap the hidden job market, since many jobs are never advertised publicly at all.
Having a support system of some kind is a good idea on general principle. Knowing that there are people looking out for you when you struggle can be a relief in itself.
More good news: One of our strengths here at DECSA is our network. We have placed so many clients throughout the years that we’ve amassed a long, diverse list of contacts. Regardless of what you’re looking for, it’s likely we’ll know the right people.

You’re Not Getting Noticed

Online job hunting is convenient, but it does come with one huge drawback: competition is fiercer than ever, and you have fewer opportunities to market yourself. It’s challenging to stand out in the crowd when you’re up against hundreds of applicants. People tend to apply for jobs they’re unqualified for, simply because online forms make it so easy to do so. Your application, no matter how relevant, can get buried, so it’s no longer optional: you must set yourself apart.
Application forms ask for standard information, which can be an obstacle when attempting to catch a hiring manager’s attention. The best strategy is to present standard information in a nonstandard way. Anyone can list a long series of job duties, so try focusing on your personal accomplishments instead. Did you go above and beyond in your last position? Which tangible targets did you surpass? In which ways did you improve the organization you worked with last? Fitting this information into the boilerplate application form will demonstrate initiative and personal achievement.
Most applications will ask for a resume, even if you must also fill out a separate form. This is your moment. Make it count. There are thousands of articles out there to help you craft a customized resume that will demand the right type of attention, so we won’t get into specifics here, but rest assured that a tailored resume is a must. You may even find yourself adjusting your resume for each application, so choose a flexible format. Please, never neglect the cover letter. It’s not always required, but it’s almost always going to give you an edge.
The best news yet: did you know that here at DECSA, we have resume and cover letter writing services? If you drop by our Community Hub on week days, our expert staff will help you write a personalized resume and cover letter. You don’t need to be a DECSA client. All you have to do is visit us.


If you’re looking for a way to kick your job search up several notches, please contact us. Even if you don’t qualify for one of our specialized programs, you’re still more than welcome to make use of our extensive walk-in services, equipment, and well-stocked business library. In the meantime, browse our website for more information.
Good luck!

Want To Make $$$? Hire Inclusively

This article was reproduced with permission from the author of Life Unscripted. The original can be found here.


Earlier this year, I found a story about a home improvement retailer who hired a service dog user with a brain injury. This is terrific! This is corporate responsibility. This is true representation of the broader community which this retailer serves. This is hiring people with unique skills and talents to fill a role that a company sees as valuable. I took to Facebook and thanked whoever hired this man for giving him a position that he clearly desired, wishing more hiring managers and companies did the same.
I’m on the job hunt, too, and it got me to thinking. Did this company hire this man – will a company hire me? – only because it is the law to do so? Will they do so because it is the socially conscious “in thing” to do so? Or will they hire people with disabilities because they realize that we’re a huge untapped market for them? Disability not only touches those living with blindness, who are deaf, who use wheelchairs, and/or who have brain injuries (sometimes in combination), but those with invisible disabilities as well. This doesn’t even address our friends, families, and others who care about us. A Canadian organization recently launched the We Belong App. The app allows consumers to search by location for companies and organizations that hire inclusively (primarily people with developmental disabilities), giving them the opportunity to show financially that it pays to do so.
Meaningful employment is something that’s very important to me. I want to be hired at a position with a company that views me as an asset, not a liability. Unfortunately, the latter appears to be the prevailing thinking among people who’ve met me for interviews. I don’t make constant eye contact, I imply that it’s important to use words to communicate… and yet I have years of experience behind me, so that should count for something. Do I want a job? You bet your last dollar. But I want a job with a company or organization that views me as the asset that I am, with unique insights, skills, and talents to bring to the table. Things may have to be done differently, but change is a part of life; many accommodations for people with disabilities end up benefiting entire workplaces, and it’s not often realized until after the disabled employee moves on to other opportunities (personal or professional).
For those who don’t hire us because of your preconceived notions of our capabilities – not because you truly had more qualified applicants – please know that you’ve broken human rights legislation. The law is only one piece in a mosaic that fits together to include people with disabilities in society, in the classroom, in the workplace. It takes inclusive thinkers – who are unfortunately not frequently in HR – to understand that we’re more than the eyes or ears or hands or legs or brain that doesn’t work as expected. If you want to be progressive, inclusive, and innovative, hire people with unique skills, talents and insights who just happen to be disabled. Your business will benefit as much if not more than the employee you hire, because we do have friends and families and others who care about us… and they reward truly inclusive and empowering workplaces with their positive words to their friends and families and coworkers… and their consumer dollars. The bottom dollar is a motivator for many; I’d like to use some of mine to support employers who don’t discriminate. but that can only happen once pretty words on a page start becoming action, once HR managers, CEOs, and office managers view people with disabilities as unique resources and assets to business and commerce.
Oh, and if you are one of those progressive, inclusive, innovative HR managers, CEOs, or office managers, drop me a line; I’d be happy to meet you.